RM Incorporated

These Terms of Service (“Terms”) govern the use of all legal services, advisory offerings, digital platforms, and communication channels provided by RM Inc Attorneys (“the Firm”, “we”, “us”, or “our”). By accessing our Website, submitting an enquiry, or engaging our professional services, you (“the Client”, “you”, or “your”) agree to be bound by these Terms.

These Terms operate alongside any engagement letter, mandate, fee agreement, or service-level agreement concluded between the Firm and the Client. Where inconsistencies arise, the written engagement agreement prevails.

1. Definitions

• “Client” refers to any natural or juristic person who accesses or uses the Firm’s services or Website.
• “Services” include legal advice, representation, drafting, consulting, compliance, litigation, and any related professional work.
• “Confidential Information” means all non-public information shared with the Firm.
• “Website” refers to all online platforms owned or operated by the Firm, including associated digital tools and portals.

2. Acceptance of Terms

By using our Website or engaging our Services, you confirm that:

• You have read and understood these Terms.
• You are legally capable of entering into binding agreements.
• You will comply with all applicable laws of the Republic of South Africa.

If you do not agree with these Terms, you must discontinue use of the Website and refrain from engaging the Firm.

3. Scope of Services

The Firm provides professional legal and advisory services, including but not limited to:

• Corporate and commercial law
• Litigation and dispute resolution
• Labour and employment law
• Regulatory compliance (including POPIA and PAIA)
• Contract drafting and negotiation
• Public procurement and tender advisory
• Property and notarial services (where applicable)
• Correspondent attorney services

The Firm may modify, expand, or discontinue any service offering at its discretion.

4. Formation of Attorney-Client Relationship

An attorney–client relationship is established only when:

• A formal engagement letter or mandate is signed;
• The Firm confirms acceptance of the mandate in writing; and
• Any required deposits or retainers are paid.

Submitting an enquiry, communicating with the Firm, or accessing the Website does not create an attorney–client relationship. The Firm may decline any mandate at its discretion.

5. Fees, Billing, and Payment

• Fees are charged in accordance with the Firm’s fee schedule, engagement letter, or agreed hourly/daily rates.
• Disbursements, counsel fees, travel, and third-party costs are billed separately.
• Invoices are payable within the period stated on the invoice or engagement letter.
• Interest may be charged on overdue accounts at the maximum rate permitted by law.
• The Firm may suspend or terminate services for non-payment.

6. Client Responsibilities

Clients must:

• Provide accurate, complete, and timely information.
• Respond promptly to requests for instructions or documentation.
• Ensure that all information supplied is lawful and does not infringe third-party rights.
• Maintain the confidentiality of login credentials for any client portals or digital platforms.

The Firm is not liable for delays or losses arising from the Client’s failure to provide necessary information or instructions.

7. Confidentiality

The Firm maintains strict confidentiality in accordance with South African law and professional ethical rules. Confidential Information will not be disclosed except:

• With the Client’s consent;
• As required by law, court order, or regulatory authority;
• To third-party service providers bound by confidentiality obligations;
• To protect the Firm’s legitimate legal interests.

8. Data Protection and Privacy

The Firm processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

Personal information may be collected and processed for:

• Client onboarding and verification
• Service delivery
• Billing and financial management
• Compliance with legal obligations
• Communication and updates

The Firm’s Privacy Policy forms part of these Terms.

9. Intellectual Property

All content on the Website—including text, graphics, documents, templates, and software—is the exclusive property of the Firm.

Clients may not:

• Copy, reproduce, distribute, or modify Firm content without written consent.
• Use Firm materials for commercial purposes without permission.

10. Limitation of Liability

To the fullest extent permitted by law:

• The Firm is not liable for indirect, consequential, or special damages.
• The Firm is not responsible for losses arising from the Client’s failure to provide accurate information or instructions.
• The Firm does not guarantee outcomes in litigation or advisory matters.
• Website use is at the Client’s own risk.

Nothing in these Terms limits liability where prohibited by law.

11. Third-Party Links and Services

The Website may contain links to third-party websites or services. The Firm does not endorse, control, or assume responsibility for third-party content, security, or practices.

12. Termination of Services

The Firm may terminate a mandate:

• For non-payment;
• Where the Client fails to provide instructions;
• Where continuing the mandate would breach ethical or legal obligations;
• At the Firm’s discretion, with reasonable notice.

The Client may terminate the mandate subject to payment of all outstanding fees and disbursements.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or the use of the Firm’s Services shall be resolved in the courts of the Republic of South Africa.

14. Amendments

The Firm may update or amend these Terms at any time. Continued use of the Website or Services constitutes acceptance of the updated Terms.

15. Contact Information

RM Incorporated

410 Vista Drive, Faerie Glen, Pretoria

info@rmlawsa.co.za, 012 001 0516